Privacy Policy and Notice of Privacy Practices
Effective Date: 12/20/24
Kindly Neuro is committed to protecting the privacy and security of your Protected Health Information (PHI) as required under the Health Insurance Portability and Accountability Act (HIPAA). This document outlines how we collect, use, disclose, and safeguard your PHI and explains your rights regarding your information.
1. Information We Collect
We may collect the following types of PHI when you use our services:
Personal identifiers (e.g., name, address, email, phone number).
Health information (e.g., diagnosis, treatment plans, progress notes).
Payment and insurance information (e.g., credit card details, insurance provider).
2. How We Use Your Information
We may use your PHI for the following purposes:
Treatment: To provide you with healthcare services and coordinate your care.
Payment: To process payments and insurance claims.
Healthcare Operations: To improve our services, conduct training, or ensure quality care.
Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We will only share your PHI in accordance with HIPAA regulations. Examples include:
With other healthcare providers involved in your care.
With insurance companies for billing purposes.
With third-party service providers who assist in our operations (e.g., hosting platforms, billing software) under a Business Associate Agreement (BAA).
When required by law (e.g., court orders, public health reporting).
We will not sell or share your information for marketing purposes without your explicit consent.
4. Your Rights
You have the following rights regarding your PHI:
Right to Access: You can request copies of your health records.
Right to Amend: You can request corrections to your health information.
Right to Restrict Use or Disclosure: You can request limitations on how your information is used.
Right to Confidential Communications: You can request communications via alternative methods (e.g., email instead of phone).
Right to File a Complaint: You can file a complaint if you believe your rights have been violated.
To exercise these rights, please contact us using the information provided below.
5. How We Protect Your Information
We implement strict security measures to protect your PHI, including:
Encryption of electronic data.
Secure hosting platforms.
Access controls to ensure only authorized personnel access your information.
Regular audits and staff training on HIPAA compliance.
6. Updates to This Policy
We may update this policy periodically. The "Effective Date" at the top of this page reflects the latest changes. You will be notified of significant updates.
7. Contact Information
If you have questions, concerns, or complaints about this policy or your rights, please contact us:
Kindly Neuro
kindlyneuro@gmail.com
(707) 582-1292
If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services (HHS). Filing a complaint will not affect your care or services.
Thank you for trusting Kindly Neuro with your healthcare needs. Your privacy and security are our top priorities.